Update for our Customers (COVID-19)
Important Update for our Customers
As the outbreak of the COVID-19 virus spreads throughout Australia, we feel that we need to make some changes to ensure the safety of our employees, community & valued customers.
We want to help limit the spread of COVID-19 the best we can, whilst continuing to provide the best possible service to our customers.
To protect our employees & customers we will be:
- Closing Waxit on Saturdays
- Closing our counter/showroom during the week (online store will be sending orders out, and functioning as per usual).
- Phones will be temporarily unavailable as our office will be working from home
- Ensuring proper hygiene throughout the warehouse (cleaning hands regularly, sanitising work areas & wearing hand protection as recommended by the Australian Government).
- Increasing our online support through Live Chat, faster email, message responses, live chat & phones in business hours.