Update for our Customers (COVID-19)

Important Update for our Customers

As the outbreak of the COVID-19 virus spreads throughout Australia, we feel that we need to make some changes to ensure the safety of our employees, community & valued customers. 

We want to help limit the spread of COVID-19 the best we can, whilst continuing to provide the best possible service to our customers.

To protect our employees & customers we will be:

  • Closing Waxit on Saturdays
  • Closing our counter/showroom during the week (online store will be sending orders out, and functioning as per usual).
  • Phones will be temporarily unavailable as our office will be working from home 
  • Ensuring proper hygiene throughout the warehouse (cleaning hands regularly, sanitising work areas & wearing hand protection as recommended by the Australian Government).
  • Increasing our online support through Live Chat, faster email, message responses, live chat & phones in business hours.
We appreciate your business & wish you and your families all the very best during this tough time. We will continue to update our customers the best we can, and aim to deliver the best & safest service possible.

Thank you.