This is a Refurbished Model.
This machine is in working order and operates like normal. The only issue is the packaging has some visual damage. There is nothing wrong with the machine or accessories. 
This machine comes with a standard 18 month warranty. 

The new and improved 15mm 5" Polisher from ShineMate with more power, torque & overall design improvement.

The EX620 PRO is a complete generational leap in technology, designed for the professional. This new, unique machine has 60% more power and torque, and 30% more speed than the previous model (1200w and 5800/OPM) - all without sacrificing the balance of the machine.

The internals and exterior materials have also been completely upgraded with increased durability in mind, creating a more ergonomic and long-lasting unit. The EX620 PRO also has a brand new anti-stall feature, along with a new electronic module that can send more torque when it senses the machine starting to lose power in a curve or contour. This next-generation ShineMate machine is the most advanced, powerful, and durable 15mm polisher without breaking the bank.