Privacy policy

01

What we collect

When you buy something from our store, we collect the personal information you give us as part of the buying and selling process, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address. This helps us learn about your browser and operating system.

Email marketing: with your permission, we may send you emails about our store, new products and other updates.

02

Consent

How do you get my consent? When you give us personal information to complete a transaction, verify your card, place an order, arrange a delivery or return a purchase, you consent to us collecting and using it for that reason only.

If we ask for your personal information for another reason, like marketing, we'll either ask you directly or give you the chance to say no.

How do I withdraw my consent? If you change your mind after opting in, you can withdraw your consent for us to contact you, or to keep collecting, using or sharing your information, at any time. Email info@waxit.com.au or write to us at Waxit Car Care, 71 Logistics Street, Keilor Park VIC 3042.

03

Disclosure

We may disclose your personal information if we're required to by law, or if you breach our Terms of Service.

04

Shopify and payments

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that lets us sell our products to you. Your data is stored through Shopify's data storage, databases and the general Shopify application, on a secure server behind a firewall.

Payment: if you pay through a direct payment gateway, Shopify stores your card data. It's encrypted to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is kept only as long as needed to complete your purchase, then deleted.

All direct payment gateways follow the PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express and Discover. These rules help make sure card information is handled securely by our store and its service providers.

05

Third-party services

In general, the third-party providers we use will only collect, use and disclose your information as far as needed to provide their services to us.

Some providers, such as payment gateways and other payment processors, have their own privacy policies for the information we need to give them for your purchase. We recommend reading their policies so you understand how they handle your personal information.

Some providers may be based in, or have facilities in, a different country to you or us. If you go ahead with a transaction that uses one of these providers, your information may become subject to the laws of that country.

Once you leave our store's website, or are sent to a third-party website or app, this Privacy Policy and our Terms of Service no longer apply.

Links: links on our store may take you to other sites. We're not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

06

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it isn't lost, misused, accessed, disclosed, changed or destroyed.

If you give us your credit card information, it's encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. No method of sending data over the internet or storing it electronically is 100% secure, but we follow all PCI-DSS requirements and other accepted industry standards.

07

Cookies

Cookies are small text files stored on your device (computer, tablet, phone, etc.) by a website you visit. They help websites work more efficiently and give information to the site's owners.

Shopify: Shopify uses cookies to help our site run securely and efficiently, including processing your data to improve your shopping experience. See Shopify's Cookie Policy for details.

Third-party cookies: our website uses several third-party services that may set cookies on your device. These are used by partners we work with for advertising, analytics or social media. For example:

• Google Analytics helps us understand how visitors use our site, so we can improve our content.
• Facebook Pixel is used for Facebook ad re-targeting, showing tailored ads to people who have visited our site.

08

Age of consent

By using this site, you confirm that you're at least the age of majority in your state, or that you're the age of majority and have given consent for any of your minor dependants to use this site.

09

Changes to this policy

We may change this privacy policy at any time, so please check it regularly. Changes take effect as soon as they're posted on the website. If we make material changes, we'll let you know here so you know what information we collect, how we use it, and when (if ever) we use or disclose it.

If our store is bought by or merged with another company, your information may be transferred to the new owners so we can keep selling products to you.